Good Day!
Monday Adam and I kicked off the week by shadowing the catering staff at UGA. We got to see how different catering events are booked in the computer system. The events could be anywhere from cookies and punch to planning a wedding. We were able to see the catalog that the staff uses to order different linen for the different events. The managers told us how someone could call to get the price of a certain menu with a certain number of guests then call back a week later and want the price of a whole different menu. I think that would be a headache at times but with technology today, it’s as easy as plugging the items into the computer system and letting the computer do all the configurations. We were also able to talk to Mr. Wayne Pahl for a couple hours. He is a very nice guy who is knowledgeable about the hospitality industry and was able to give us some great advice. He appears too really like what he does here at UGA and his staff loves him. Towards the end of the shift we had to set up a banquet for the orientation students. I was able to put hamburgers on buns, help set up the chocolate fountain, change out sternos for the chafing pans, and expedite. My expediting position consisted of pulling food from the hot box and un-wrapping it for the lines when needed. It was a busy job and I enjoyed working with the student manager. The remainder of the week was office hours and we were able to work on our customer service project. It is still coming along well and it should be completed by next week. Once the project is completed, I will gladly go into details. Until next time be safe!
Kelvin Butler
Monday Adam and I kicked off the week by shadowing the catering staff at UGA. We got to see how different catering events are booked in the computer system. The events could be anywhere from cookies and punch to planning a wedding. We were able to see the catalog that the staff uses to order different linen for the different events. The managers told us how someone could call to get the price of a certain menu with a certain number of guests then call back a week later and want the price of a whole different menu. I think that would be a headache at times but with technology today, it’s as easy as plugging the items into the computer system and letting the computer do all the configurations. We were also able to talk to Mr. Wayne Pahl for a couple hours. He is a very nice guy who is knowledgeable about the hospitality industry and was able to give us some great advice. He appears too really like what he does here at UGA and his staff loves him. Towards the end of the shift we had to set up a banquet for the orientation students. I was able to put hamburgers on buns, help set up the chocolate fountain, change out sternos for the chafing pans, and expedite. My expediting position consisted of pulling food from the hot box and un-wrapping it for the lines when needed. It was a busy job and I enjoyed working with the student manager. The remainder of the week was office hours and we were able to work on our customer service project. It is still coming along well and it should be completed by next week. Once the project is completed, I will gladly go into details. Until next time be safe!
Kelvin Butler
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