Wednesday, July 6, 2011

July 6, 2011 - Mizzou

Hi!

Today Sara and I were assigned A.M. Supervision at Rollins and Plaza 900 respectively. I shadowed one of the assistant managers at first and then the assistant manager/sous chef later in the evening. I learned many of management's responsibilities and watched how they handled the daily problems. One of the major complications they had to face was tardy or no-show staff. They discussed the proper discipline procedures to follow up on such behavior. On the other hand, I was able to sit in on an interview for a food service worker 1 position. The interview was very interesting and I was able to experience the difficulties the managers have to work through, such as language barriers. It was very inspiring how management was able to deal with all the problems of the kitchen and work on their other current projects at the same time. It felt like someone was constantly running into the office to ask a question to a different problem every other minute - but watching the staff work together through these problems was inspirational.

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